Terms and conditions

1. General Terms and Conditions

1.1 These General Terms and Conditions (the "Terms") govern your access to and use of Lussurio Casino's online services.

1.2 The Terms are a binding agreement between you ("You" or "User") and Lussurio Casino (the "Company").

1.3 By accessing the Company's website, creating an account, or using its services, You acknowledge that You have read, understood, and agree to be bound by these Terms.

2. Eligibility

2.1 To access the Company's services, You must be at least 18 years old (or such higher age required under applicable law).

2.2 By accessing our site or using our services, You warrant that You are of legal age in Your jurisdiction and are entitled to gamble online.

3. Account Registration

3.1 To create an account with the Company, You must provide accurate information about Yourself as requested during registration.

3.2 The Company reserves the right to request additional documentation for identification purposes if necessary.

3.3 By completing the registration process, You confirm that all information provided is true and correct.

4. Wagering Requirements

4.1 All bonuses are subject to wagering requirements (the "Wagering Requirement").

4.2 The Company reserves the right to change or adjust any bonus terms including but not limited to the Wagering Requirement.

4.3 Meeting the Wagering Requirement does not automatically qualify You for any winnings, as all wins must be verified and approved by our system.

5. Payment Terms

5.1 All payments to and from Your account are subject to applicable laws and regulations regarding money transmission services.

5.2 The Company may request documentation verifying payment information before processing a transaction or paying out winnings.

5.3 We reserve the right to refuse any payment if we believe it is required by law, necessary for security reasons, or to comply with international anti-money laundering requirements (the "Anti-Money Laundering Policy").

6. Security and Fair Play

6.1 The Company uses industry-standard SSL encryption technology to ensure that Your personal data remains protected.

6.2 Games are developed and provided by reputable game providers whose Random Number Generators have been independently tested for fairness.

6.3 All gaming outcomes are determined solely by chance, governed exclusively by our systems, and free from manipulation or tampering.

7. Customer Support

7.1 The Company's customer support team is available 24/7 via email.

7.2 Our goal is to respond promptly to any questions, issues, or concerns You may have within a few minutes (if submitted through live chat) and no more than 24 hours for emails.

8. Complaint Handling

8.1 If you are not satisfied with the outcome of your dispute or complaint, please contact us in writing.

8.2 We will respond to all complaints within a reasonable timeframe and keep You informed about the status of Your inquiry.

9. Responsible Gaming

9.1 The Company is committed to responsible gaming practices as outlined on our Responsible Gaming page.

9.2 If you wish to set limits, self-exclude, or require assistance with any gambling-related issues, please contact us.

10. General Provisions

10.1 These Terms are subject to change without prior notice.

10.2 In the event of a conflict between these Terms and our Privacy Policy, applicable laws, or regulatory requirements, the more restrictive will apply.

10.3 You acknowledge that you have read, understand, and agree to be bound by all Company policies and rules as published from time to time on our website.

11. Dispute Resolution

11.1 The parties shall attempt to settle any disputes through negotiations in good faith before resorting to legal action.

11.2 If a dispute cannot be resolved amicably, the matter may be referred to arbitration or court proceedings.

12. Governing Law and Jurisdiction

12.1 These Terms are governed by and construed in accordance with the laws of Curacao without regard to its conflict-of-laws principles.

12.2 Any disputes arising out of these Terms shall be resolved through binding arbitration under the International Chamber of Commerce Rules, or such other applicable law as we may specify from time to time.

13. Amendments

13.1 The Company reserves the right to amend or modify these Terms at any time without prior notice.

13.2 Any changes to these Terms will take effect immediately upon posting on our website unless otherwise specified.

14. Waiver of Liability

14.1 In no event shall we be liable for (a) indirect, special, incidental, consequential, punitive, exemplary damages arising out of or related to the use of our services; and/or (b) loss of revenue, profit, business opportunity, data, information, goodwill, reputation, or any other intangible losses.

15. Governing Laws and Jurisdiction

15.1 These Terms are governed by and construed in accordance with the laws of Curacao without regard to its conflict-of-laws principles.

15.2 Any disputes arising out of these Terms shall be resolved through binding arbitration under the International Chamber of Commerce Rules, or such other applicable law as we may specify from time to time.

16. Entire Agreement

16.1 These Terms constitute the entire agreement between You and us regarding the use of our services.

16.2 There are no verbal or written understandings that supersede these Terms unless explicitly confirmed in writing by an authorized representative of Lussurio Casino.

By accessing, registering on, or using any service offered through this website, you agree to be bound by all terms outlined above. If You do not accept these Terms, please refrain from further use of our services.